Schlagwort: Service Robot

Diskussionen, Innovationen

No Use of Commercial Robots for Military Purposes!

Dual-use is a familiar problem. It usually means that something can be used for both civilian and military purposes. The latter are often not what the inventor had in mind. More broadly, the term can mean that useful tools and technologies can become harmful in the wrong hands. We already know this from knives and vehicles, and many helpful robots can be turned into deadly weapons. In some cases, both meanings are true. In the fall of 2023, the U.S. Marines outfitted a Unitree Go1 with a training version of an M72 antitank weapon. The tests were successful. Robots are certainly an option for the military. But technology philosopher Oliver Bendel finds it problematic that commercially available service robots are equipped with weapons. This can harm the manufacturer. But above all, it damages the reputation of the robots. They can be used in many contexts to help people and animals. Such contexts must be systematically found so that the robots can then be used and constantly improved. Oliver Bendel wants his Go2 to meet animals to gain insights that can help them. He is against testing the new model in a military context.

Fig.: Oliver Bendel with his Unitree Go2 (Photo: Frank Graef)

Innovationen, Investigationen

ADAM the Barkeeper

Bar robots are mostly cobots, housed in a kiosk or behind the counter. They prepare coffee, as barista robots, or cocktails, as cocktail robots. Daily Mail Online reported on May 11, 2023: „New York City’s first coffee shop run by robot baristas is coming to Greenpoint, where a two-armed robot called ADAM will serve up potentially hundreds and hundreds of cups of coffee a day at Botbar.“ (Daily Mail Online, 11 May 2023) Two-armed bar robots are the exception so far. One of them is Toni from Makr Shakr. It accesses 158 different bottles hanging from the ceiling of the open bar and shakes and stirs the liquids. ADAM looks like an egg with a head. It has two extra-long arms with many degrees of freedom. „Beyond coffee-making, ADAM will have several other skills, including dancing for and waving at customers. The technological feat can produce up to 50 espresso drinks per hour. The new neighbor-hood haunt will also serve food.“ (Daily Mail Online, 11 May 2023) One of the few researchers investigating bar robots and other robots in the hospitality industry is Oliver Bendel. Together with Lea Peier, he presented the paper „How Can Bar Robots Enhance the Well-being of Guests?“ at the AAAI 2023 Spring Symposia in San Francisco. In it, two models developed and used in Switzerland were presented. A preprint is available here.

Fig.: Barney Bar from Switzerland

Innovationen, Tagungen

Preprint on Bar Robots Published

From March 27-29, 2023, the AAAI 2023 Spring Symposia featured the symposium „Socially Responsible AI for Well-being“ by Takashi Kido (Teikyo University, Japan) and Keiki Takadama (The University of Electro-Communications, Japan). This time the venue was exceptionally not Stanford University, but the Hyatt Regency SFO Airport. On March 28, Prof. Dr. Oliver Bendel and Lea Peier presented their paper „How Can Bar Robots Enhance the Well-being of Guests?“. The paper has now been published as a preprint and can be downloaded via arxiv.org/abs/2304.14410. From the abstract: „This paper addresses the question of how bar robots can contribute to the well-being of guests. It first develops the basics of service robots and social robots. It gives a brief overview of which gastronomy robots are on the market. It then presents examples of bar robots and describes two models used in Switzerland. A research project at the School of Business FHNW collected empirical data on them, which is used for this article. The authors then discuss how the robots could be improved to increase the well-being of customers and guests and better address their individual wishes and requirements. Artificial intelligence can play an important role in this. Finally, ethical and social problems in the use of bar robots are discussed and possible solutions are suggested to counter these.“ More information on the conference via aaai.org/conference/spring-symposia/sss23/.

Fig.: Lea Peier during her talk