Paper on Bar Robots Published

From March 27-29, 2023, the AAAI 2023 Spring Symposia featured the symposium „Socially Responsible AI for Well-being“ by Takashi Kido (Teikyo University, Japan) and Keiki Takadama (The University of Electro-Communications, Japan). This time the venue was exceptionally not Stanford University, but the Hyatt Regency SFO Airport. On March 28, Prof. Dr. Oliver Bendel and Lea Peier presented their paper „How Can Bar Robots Enhance the Well-being of Guests?“. It has now been published and can be downloaded via ceur-ws.org/Vol-3527/. From the abstract: „This paper addresses the question of how bar robots can contribute to the well-being of guests. It first develops the basics of service robots and social robots. It gives a brief overview of which gastronomy robots are on the market. It then presents examples of bar robots and describes two models used in Switzerland. A research project at the School of Business FHNW collected empirical data on them, which is used for this article. The authors then discuss how the robots could be improved to increase the well-being of customers and guests and better address their individual wishes and requirements. Artificial intelligence can play an important role in this. Finally, ethical and social problems in the use of bar robots are discussed and possible solutions are suggested to counter these.“ More information on the conference via aaai.org/conference/spring-symposia/sss23/.

Fig.: Lea Peier during her part of the presentation

Paper on Hugging Robots Published

From March 27-29, 2023, the AAAI 2023 Spring Symposia featured the symposium „Socially Responsible AI for Well-being“ by Takashi Kido (Teikyo University, Japan) and Keiki Takadama (The University of Electro-Communications, Japan). This time the venue was exceptionally not Stanford University, but the Hyatt Regency SFO Airport. On March 28, Prof. Dr. Oliver Bendel presented the paper „Increasing Well-being through Robotic Hugs“, written by himself, Andrea Puljic, Robin Heiz, Furkan Tömen, and Ivan De Paola. It has now been published and can be downloaded via ceur-ws.org/Vol-3527/. From the abstract: „This paper addresses the question of how to increase the acceptability of a robot hug and whether such a hug contributes to well-being. It combines the lead author’s own research with pioneering research by Alexis E. Block and Katherine J. Kuchenbecker. First, the basics of this area are laid out with particular attention to the work of the two scientists. The authors then present HUGGIE Project I, which largely consisted of an online survey with nearly 300 participants, followed by HUGGIE Project II, which involved building a hugging robot and testing it on 136 people. At the end, the results are linked to current research by Block and Kuchenbecker, who have equipped their hugging robot with artificial intelligence to better respond to the needs of subjects.“ More information on the conference via aaai.org/conference/spring-symposia/sss23/.

Fig.: The HUGGIE team (without Oliver Bendel)

Preprint on Hugging Robots Published

From March 27-29, 2023, the AAAI 2023 Spring Symposia featured the symposium „Socially Responsible AI for Well-being“ by Takashi Kido (Teikyo University, Japan) and Keiki Takadama (The University of Electro-Communications, Japan). This time the venue was exceptionally not Stanford University, but the Hyatt Regency SFO Airport. On March 28, Prof. Dr. Oliver Bendel presented the paper „Increasing Well-being through Robotic Hugs“, written by himself, Andrea Puljic, Robin Heiz, Furkan Tömen, and Ivan De Paola. The paper has now been published as a preprint and can be downloaded via arxiv.org/abs/2304.14409. From the abstract: „This paper addresses the question of how to increase the acceptability of a robot hug and whether such a hug contributes to well-being. It combines the lead author’s own research with pioneering research by Alexis E. Block and Katherine J. Kuchenbecker. First, the basics of this area are laid out with particular attention to the work of the two scientists. The authors then present HUGGIE Project I, which largely consisted of an online survey with nearly 300 participants, followed by HUGGIE Project II, which involved building a hugging robot and testing it on 136 people. At the end, the results are linked to current research by Block and Kuchenbecker, who have equipped their hugging robot with artificial intelligence to better respond to the needs of subjects.“ More information on the conference via aaai.org/conference/spring-symposia/sss23/.

Fig.: Oliver Bendel during his talk (Photo: Lea Peier)

Preprint on Bar Robots Published

From March 27-29, 2023, the AAAI 2023 Spring Symposia featured the symposium „Socially Responsible AI for Well-being“ by Takashi Kido (Teikyo University, Japan) and Keiki Takadama (The University of Electro-Communications, Japan). This time the venue was exceptionally not Stanford University, but the Hyatt Regency SFO Airport. On March 28, Prof. Dr. Oliver Bendel and Lea Peier presented their paper „How Can Bar Robots Enhance the Well-being of Guests?“. The paper has now been published as a preprint and can be downloaded via arxiv.org/abs/2304.14410. From the abstract: „This paper addresses the question of how bar robots can contribute to the well-being of guests. It first develops the basics of service robots and social robots. It gives a brief overview of which gastronomy robots are on the market. It then presents examples of bar robots and describes two models used in Switzerland. A research project at the School of Business FHNW collected empirical data on them, which is used for this article. The authors then discuss how the robots could be improved to increase the well-being of customers and guests and better address their individual wishes and requirements. Artificial intelligence can play an important role in this. Finally, ethical and social problems in the use of bar robots are discussed and possible solutions are suggested to counter these.“ More information on the conference via aaai.org/conference/spring-symposia/sss23/.

Fig.: Lea Peier during her talk

In den Armen des Roboters

Der 28. März 2023 war der zweite Tag des Symposiums „Socially Responsible AI for Well-being“ im Rahmen der AAAI 2023 Spring Symposia. Veranstaltungsort ist normalerweise die Stanford University. Aus personellen Gründen wurde die Konferenz in diesem Jahr ins Hyatt Regency in San Francisco verlegt. Prof. Dr. Oliver Bendel von der Hochschule für Wirtschaft FHNW stellte am Morgen das Paper „Increasing Well-being through Robotic Hugs“ vor, das von ihm, Andrea Puljic, Robin Heiz, Furkan Tömen und Ivan De Paola verfasst wurde. Das Team hatte einen Umarmungsroboter namens HUGGIE gebaut und an über 130 Probanden getestet. Wärme und Weichheit – dies betonen auch Kuchenbecker und Block – sind wesentlich für die Akzeptanz. Stimme, Geruch und Herzschlag werden sehr unterschiedlich bewertet. Eine weibliche Stimme könnte die Akzeptanz bei einer Umarmung durch den Roboter verbessern. Danach hielten Lea Peier und er ihren Vortrag „How Can Bar Robots Enhance the Well-being of Guests?“. Sie gingen auf zwei Barroboter ein, die in der Schweiz im Betrieb sind bzw. waren. Informationen zur Konferenz sind über aaai.org/conference/spring-symposia/sss23/ erhältlich.

Abb.: Oliver Bendel bei seinem Vortrag zu Umarmungsrobotern (Foto: Lea Peier)

Umarmungsroboter und Barroboter bei den AAAI 2023 Spring Symposia

Der 28. März 2023 war der zweite Tag des Symposiums „Socially Responsible AI for Well-being“ im Rahmen der AAAI 2023 Spring Symposia. Veranstaltungsort ist normalerweise die Stanford University. Aus personellen Gründen wurde die Konferenz in diesem Jahr ins Hyatt Regency in San Francisco verlegt. Prof. Dr. Oliver Bendel von der Hochschule für Wirtschaft FHNW stellte am Morgen das Paper „Increasing Well-being through Robotic Hugs“ vor, das von ihm, Andrea Puljic, Robin Heiz, Furkan Tömen und Ivan De Paola verfasst wurde. Das Team hatte einen Umarmungsroboter namens HUGGIE gebaut und an über 130 Probanden getestet. Danach hielten Lea Peier und er ihren Vortrag „How Can Bar Robots Enhance the Well-being of Guests?“. Sie gingen auf zwei Barroboter ein, die in der Schweiz im Betrieb sind bzw. waren. Lea Peier hatte im Rahmen ihrer Abschlussarbeit an der Hochschule für Wirtschaft FHNW die wohl erste empirische Untersuchung zu Barrobotern durchgeführt. Beide Vorträge weckten das Interesse der Zuhörer, die vor allem aus Japan und den USA stammten. Informationen zur Konferenz sind über aaai.org/conference/spring-symposia/sss23/ erhältlich.

Abb.: Lea Peier bei ihrem Vortrag

Well-being through Robotic Hugs

From March 27-29, 2023, the AAAI 2023 Spring Symposia will feature the symposium „Socially Responsible AI for Well-being“ by Takashi Kido (Teikyo University, Japan) and Keiki Takadama (The University of Electro-Communications, Japan). The venue is usually Stanford University. For staffing reasons, this year the conference will be held at the Hyatt Regency in San Francisco. On March 28, Prof. Dr. Oliver Bendel will present the paper „Increasing Well-being through Robotic Hugs“, written by himself, Andrea Puljic, Robin Heiz, Furkan Tömen, and Ivan De Paola. From the abstract: „This paper addresses the question of how to increase the acceptability of a robot hug and whether such a hug contributes to well-being. It combines the lead author’s own research with pioneering research by Alexis E. Block and Katherine J. Kuchenbecker. First, the basics of this area are laid out with particular attention to the work of the two scientists. The authors then present HUGGIE Project I, which largely consisted of an online survey with nearly 300 participants, followed by HUGGIE Project II, which involved building a hugging robot and testing it on 136 people. At the end, the results are linked to current research by Block and Kuchenbecker, who have equipped their hugging robot with artificial intelligence to better respond to the needs of subjects.“ More information via aaai.org/conference/spring-symposia/sss23/.

Fig.: HUGGIE, Teddy, and the team (without Oliver Bendel)

Bar Robots for Well-being

From March 27-29, 2023, the AAAI 2023 Spring Symposia will feature the symposium „Socially Responsible AI for Well-being“ by Takashi Kido (Teikyo University, Japan) and Keiki Takadama (The University of Electro-Communications, Japan). The venue is usually Stanford University. For staffing reasons, this year the conference will be held at the Hyatt Regency in San Francisco. On March 28, Prof. Dr. Oliver Bendel and Lea Peier will present their paper „How Can Bar Robots Enhance the Well-being of Guests?“. From the abstract: „This paper addresses the question of how bar robots can contribute to the well-being of guests. It first develops the basics of service robots and social robots. It gives a brief overview of which gastronomy robots are on the market. It then presents examples of bar robots and describes two models used in Switzerland. A research project at the School of Business FHNW collected empirical data on them, which is used for this article. The authors then discuss how the robots could be improved to increase the well-being of customers and guests and better address their individual wishes and requirements. Artificial intelligence can play an important role in this. Finally, ethical and social problems in the use of bar robots are discussed and possible solutions are suggested to counter these.“ More information via aaai.org/conference/spring-symposia/sss23/.

Fig.: Barney Bar and Lea Peier at Migros Wetzikon

Socially Responsible AI for Well-being

As part of the AAAI 2023 Spring Symposia in San Francisco, the symposium „Socially Responsible AI for Well-being“ is organized by Takashi Kido (Teikyo University, Japan) and Keiki Takadama (The University of Electro-Communications, Japan). The AAAI website states: „For our happiness, AI is not enough to be productive in exponential growth or economic/financial supremacies but should be socially responsible from the viewpoint of fairness, transparency, accountability, reliability, safety, privacy, and security. For example, AI diagnosis system should provide responsible results (e.g., a high-accuracy of diagnostics result with an understandable explanation) but the results should be socially accepted (e.g., data for AI (machine learning) should not be biased (i.e., the amount of data for learning should be equal among races and/or locations). Like this example, a decision of AI affects our well-being, which suggests the importance of discussing ‚What is socially responsible?‘ in several potential situations of well-being in the coming AI age.“ (Website AAAI) According to the organizers, the first perspective is „(Individually) Responsible AI“, which aims to clarify what kinds of mechanisms or issues should be taken into consideration to design Responsible AI for well-being. The second perspective is „Socially Responsible AI“, which aims to clarify what kinds of mechanisms or issues should be taken into consideration to implement social aspects in Responsible AI for well-being. More information via www.aaai.org/Symposia/Spring/sss23.php#ss09.

Fig.: View of San Francisco